About Arbor Associates

The source for people who care.

You care for them. We care for you.

We Care To Make A Difference

Caregiving is hard work, both physically and mentally. Caregivers and caregiving organizations don’t always get the support they need. We’re here to do just that. As experts in behavioral healthcare, education and medical staffing, our job is to make your job easier by connecting you with highly skilled and caring professionals.

We make great matches between outstanding caregivers and outstanding caregiving organizations, by understanding what you do and what you need. As experts in education and behavioral healthcare recruitment for medical and education organizations, we bring over 40 years’ experience to the staffing challenges that congregate care facilities of all kinds face. From long-term solutions to temporary and urgent needs, whether you’re a caregiver, a healthcare organization, a school, or other educational institution, Arbor Associates is here for you, 24/7/365.

Our Commitment

We believe that it’s all about the people. We support our growing team of caregivers and our valued customers so they can serve clients compassionately. We are committed to making a positive social and economic impact on the communities in which we serve and live through our work with local healthcare and education organizations and systems.

Our Communities

We serve Southern New England, including Greater Boston, Central and Western Massachusetts, and Rhode Island. We live and work in these communities and we’re committed to providing the care and support needed to help them thrive.

Our Mission

Our mission is to enable compassionate care to consumers by aligning caregivers and caregiving organizations in every community we serve. We aim to understand and support both our customers and their clients, and our own associates as they care for those in need.

Our Founder

Gailanne Reeh was a former deputy commissioner in the Massachusetts Executive Office of Health and Human Services. She embodied a commitment to vulnerable and underserviced populations and was a tireless advocate for consumers and their caregivers.

Letter From Our President

Hello Friends,

For those of you that we work with every day, whether our employees, our customers, or others, thank you very much for your help in making Arbor what it is today. For those of you who may be considering joining us or working with us, we appreciate your interest. After 40 years of being The Source for People Who Care, our team remains as energized by its mission as our founder and earlier team members were, and we’d look forward to your support for and participation in the work we do.

Today, the need for care continues to be significantly greater than the number of caregivers available to provide that care; and compensation rates often don’t match the difficult work. The work can be physically, mentally and emotionally challenging, but ultimately, extremely rewarding. The great majority of caregivers are drawn to this work out of a sense of compassion for individuals and a duty to their communities. We share their goals and are committed to being a part of building sustainable communities wherever we provide our services.

Over the history of Arbor Associates, we have focused on sourcing and placing caregivers who work with some of our communities’ most vulnerable populations: youth and adults with behavioral health challenges, developmental challenges, substance use disorders, and more. Today, we’re broadening our tent to include caregivers working not only in behavioral health and education, but also other areas of the allied health and medical fields. Arbor’s mission continues to evolve from that of a narrowly focused temporary staffing agency to a more comprehensive partner to all our stakeholders.

For caregivers, we’re committed to finding you rewarding work no matter your skill level, career stage, or area of interest. We hope to provide you with work that is interesting and, as an Arbor associate, we’ll do our best to help you advance your career, whether that’s through broader experience and additional training, or practicing new and more specialized skills. Our goal is to care for you so that you can care for those who need it most.

For our customers, we’re committed to being a strong human resources partner to your organization. We can source caregivers for you on a temporary, per diem, temp-to-hire, contract, or direct hire basis, assisting with human resources processes like recruiting, onboarding, training, payrolling, compliance, performance management, and more. We’re experts in finding the right people for your unique needs; managing all the critical back-office processes to ensure that your standards for delivering quality care are met.

Thank you again for your interest in Arbor, whatever it may be. We look forward to the opportunity to work with you in the shared goal of making quality caregiving make sense for everyone. I hope and believe that we can develop a long-term partnership that’s rewarding for us all.

Sincerely,

Steve Aldrich
President and CEO

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Testimonials

★★★★★ 5/5

We have enjoyed working with Arbor for years. They have provided great staff with relevant experience and their office team is very responsive when questions arise around schedules, supervision, compliance, and more. It’s been a solid partnership that everyone has benefited from, including our own staff and the kids and families we care for. We would recommend them to other agencies that may be struggling with similar workforce shortages.

Bill Lyttle, President of Key Program, Board Member of the Providers Council

Arbor has been providing staffing services for The Groden Network for over 20 years. They have provided great caregivers for our group homes and school on a regular basis. We have found that Arbor’s field associates are always prepared to jump right in and support those in our care. Their administrative staff is very responsive to our ever-changing needs, and their management is very “hands on” in making sure that our needs are met. They are a great partner for us and have also shown support by sponsoring various fundraising events year after year. We would recommend Arbor Associates to any company in need of professional and responsive staffing services.

Lori Vadney, Human Resources Director of The Groden Network

Arbor has turned out to be a very good business partner for us. We’ve experienced staffing shortages in both our historical congregate care facilities and those that we developed in response to the pandemic. Arbor has been able to respond quickly in both situations to meet many of our needs. Their knowledge of the industry, their responsiveness, and their level of communication set them apart. We’ve happily recommended them to other organizations with similar needs and will continue to.

Danielle Ferrier, CEO of Heading Home

Arbor has been very helpful in providing extra help through this difficult period [COVID-19] where it has been so hard to find staff to work in the field of developmental disabilities. Some of their staff have been with us for a few years now and have formed good relationships with our students and adults with autism, and they have even worked alongside us through the pandemic, helping to care for our people. Thank you, Arbor!

Lucy Tresise, Program Director of ARCHway, Inc.

Working at Arbor allows me to apply my experience and education in a variety of childcare settings while having the time I want, when I want, to spend with my daughter.

Michelle