It’s More Than Money (What Agencies Do Behind the Scenes for You)

Staffing agencies play a crucial role in the recruitment process for many businesses. They are specialized firms that help companies find the right talent for their specific needs, whether it be for temporary or permanent positions. While most people are familiar with the basic functions of staffing agencies, such as matching job seekers with job openings, there is a lot that goes on behind the scenes to ensure that businesses find the right candidates for their open positions. A good staffing agency will typically do the following to make sure you’re getting the most out of their services:

Learning About Your Business

Staffing agencies invest a good deal of time and resources into understanding the businesses they work with. This includes learning about their company culture, values, and specific hiring needs. By doing so, they’re able to provide candidates who not only have the necessary skills and experience, but also fit well with the company’s culture and are likely to thrive in their new role.

Staffing agencies may also work closely with businesses to identify their long-term talent needs and develop strategies to attract and retain top talent.

Searching for the Right People

Once a staffing agency has a good understanding of a business’s needs, they begin searching for candidates. This may involve posting job openings on various job boards and social media platforms, searching their own database of candidates, or reaching out to potential candidates directly through networking or targeted outreach.

Staffing agencies also use a variety of tools and technologies to screen and evaluate candidates, such as skills assessments, behavioral assessments, and reference checks. They may also conduct interviews and gather additional information about a candidate’s work history, education, and other relevant factors. The thing to remember about this is that finding the right candidate can be a full time job in and of itself, and they’re professionals at this kind of thing.


Another important aspect of staffing agencies’ work is managing the logistics of the recruitment process. This includes coordinating interviews between candidates and businesses, providing feedback and guidance to candidates throughout the process, and negotiating job offers and compensation packages.

Staffing agencies also handle administrative tasks such as verifying candidates’ employment eligibility, conducting background checks, handling onboarding paperwork and more. Some may also be able to handle the scheduling and payroll side of things, not to mention conducting performance reviews and offering benefits to qualifying employees.


Finally, staffing agencies provide ongoing support and assistance to both the businesses they work with and the candidates they place. This may involve following up with both parties to ensure a smooth transition and addressing any issues that arise during the onboarding process.

Staffing agencies will typically also provide additional training or resources to help candidates succeed in their new role and ensure that businesses are satisfied with their new hires. They’ll be there to assist if problems that come up, and even start the process over if you aren’t happy!


Overall, staffing agencies play a critical role in helping businesses find the right talent to meet their specific needs. While much of their work happens behind the scenes, the expertise, resources, and support they provide will make a significant difference in the success of a business’s recruitment efforts. Next time you’re thinking about cost, consider all the benefits that your staffing agency provides.

If your organization is looking for professional employees in medical, allied health, education and more, Arbor Associates is here to help. Give us a call today!