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Customer Survey

Customer feedback is important to ARBOR Associates, Inc. To ensure that we are delivering the highest quality staffing services to our customers and for us to assess our performance, we would like to ask for your participation in completing and returning the following survey. Thank you!

If you would rather fill out the survey by hand and mail it to us, download the PDF version.

Please select the office to which you want to send this form:

Program name:
Agency name:
Completed by:
Title:
Email:

The following is a scale that represents different levels of satisfaction with ARBOR’s staffing services to your program. Please check off the number that best represents your answer to each question.

5 4 3 2 1
Extremely Satisfied Very Satisfied Satisfied Unsatisfied Very Unsatisfied

The following questions measure your satisfaction with ARBOR staff assigned to your program:

    5 4 3 2 1 No
opinion
1. Do our employees arrive on-time to your program and are they dependable?
2. Do our employees integrate well with your staff and become part of your team?
3. Do our employees arrive on-time to your program and are they dependable?Does our staff take initiative and ask questions?
4. Does our staff follow directions and take instructions well?
5. Does our staff complete all tasks required of them?
6. Are our staff professional and respectful?
7. Overall rating of our ARBOR field staff

Comments:

The following questions measure your satisfaction of our service and our internal/office staff:

    5 4 3 2 1 No
opinion
8. Do you feel taken care of by ARBOR?
9. Do you receive frequent and timely updates?
10. Do we resolve issues to your satisfaction?
11. Do we communicate clearly with you and your staff?
12. Overall rating of our service

Comments:

Please review your information carefully before submitting.